Showcase your Portals with a dynamic of what users see and how it works. Blueprints is our first step towards a more collaborative community around the features you build, allowing users to share ideas and solutions in a visual way. Try one out yourself:

You can now use Ply's native enrichment helpers to pull key company or person data in real-time. This is great for building portals that route based on data, optimizing your sales and marketing funnels, and providing more personalized interactions.

Under Feature Settings you can now personalize your Portals even more with custom text:

Feature endings are now clearer, with a new simpler "thank you screen" option for portals. Effortlessly guide users to the finish line with options tailored to your workflow, including Thank You screens, dynamic closing interfaces or a URL redirect.

New pricing for Portals

We’re making Portals more accessible than ever.

It’s easier than ever to scale with Portals. Explore our Portals Pricing.

Never get stuck building. Quick Guides are now available for Customer Features and will soon be rolling out to Team Features. Hover over the menu to access simple, step-by-step guides for every aspect of building.

More AI Helpers 🤖

Transform your workflows with our expanded lineup of native AI helpers, designed to make your processes smarter. Here’s what’s new:

Other News

You now get alerts about issues your customers experience with portals, and notifications about any account disconnections that cause features to be disabled.

We’re thrilled to announce Ply’s new . Now you have complete creative control over the look of your portals and URL-based team features. Customize layouts, colors, branding elements, and more to create a seamless, on-brand experience.

We’ve revamped the Ply builder to make creating and managing features more intuitive. With new and improved navigation, adding steps and configuring your settings is now even simpler.

Good news, you now even more ways to customize your interfaces. These new block types will give your users new ways to interact and add data into your workflows. We've added:

• Radio buttons • Checkbox • Range slider • Rating • Copy to clipboard

We're excited to announce we now fully support Attio, the powerful and upcoming CRM platform that lets you have complete flexibility over your data. Seamlessly add features directly into Attio and connect your Attio data with customer portals.

New "Get an admin" added, which enables you to retrieve details of the Ply user running the feature or other admins.

This simple tool lets you partially mask pieces of text (i.e. email addresses or phone numbers) for better data protection in your workflows.

Send beautiful, dynamic emails straight from your features. Start with a template or design your own, map workflow data just like any other step. Send confirmations, data requests, event tickets, invoices, and more.

Check out our video to get a full tutorial or read our guide.

You can now track conversions, retargeting, and behavior events in Portals. Send events to Meta, Google Analytics, Segment, Customer.io, Mixpanel, Amplitude and more. Ply's powerful event dispatcher lets you send events conditionally and use workflow data as event parameters to enabling smarter marketing automation and deeper insights.

With our new AI-powered helper, you can gain sentiment insights from any text, even supporting multiples voices (i.e. support conversation transcripts). With Basic and Advanced options available, extract sentiment and use the data in your workflows.

You can now verify your customers' identity inside Ply Portals with a code sent via email. This allows to securely share information like orders, invoices and project statuses in portals.

Check out the video below to see how it works.

Our new website does a way better job of explaining our different products, and has information that can help you understand the capabilities of our platform and the types of integrations available.

Avoid disruption when you hit your paid plan's limit by enabling the 'Exceeding quota' option under Billing & Usage (only admin users can access).

This lets your paid , or to continue running beyond your quota, with additional charges per task or credit. Note that this option is not available for or plans.

New controls added allowing you to customize how the Google Docs mini-app is displayed to the user.

Quickly convert JSON strings into usable data, making it easy to work with complex information.

We've given our webapp a facelift to make navigating and managing your features even more intuitive. Click below to launch a quick tour and see what's new.

You can now embed customer-facing portals in even more platforms. Simply use their native 'embed' functionality to drop portals where you need them. Watch this space as there are more to be added.

• Gitbook • Slite • Coda • Notion

• Visme • RELAYTO

Earlier this month, we announced the launch of paid plans for Ply. Anyone can still get started for free building both Team Features and Customer Features. For paid users, we offer a sliding scale of advanced features and quotas that let you grow as you need.

New context supported for 'Customers', allowing you to create an add-ons to customer profiles.

New search block option – active macros.

New context added, letting you add features to tasks inside of a specific list, not just all lists.

New context added, letting you add features to items inside of a specific board, not just all boards.

Crunch numbers with this handy new helper. Input your formula with live data plugged in and carry out complex calculations mid-flow.

We're excited to announce the new Stripe checkout mini-app. You can now use Ply's advanced branching and data capabilities coupled with the most popular checkout. Connect customers to your products and services inside a Ply portal and take payments all in one place.

It's now possible to edit a Google Doc directly inside an interface. This is a powerful new feature for any Ply users looking to streamline content production. Create a document using a template, edit the content, leverage AI, and do any follow up action you want with it all within one workflow.

In addition to embedded checkouts, we've added a whole host of other actions with Stripe, including generating payment links, creating and listing products so much more.

Added a new 'Create docs from a template' action, allowing you to create a document based off a template and filled with dynamic content.

Added support for uploading files with Assistants.

Added more contextual data to LinkedIn profile context (current company, skills, location, URL, and more).

Create a key-value matrix, helping you retrieve values from corresponding keys at any point in your workflow.

We are thrilled to announce our Academy is now live! This is your go-to resource for learning all things Ply, with video tutorials covering all topics from building basics to advanced actions to best practice for feature management. You can view all video tutorials in

our library

or for a more structured experience visit the Academy below.

Create and with our new AI code assistant. It can write code blocks based workflow data and can even read external API documentation in a matter of seconds. Whether you’re a developer or a no-coder, you can now integrate with apps even we don't support them.

Ply portals let you rethink what forms can do for you and your customers. And now, you can publish them to your own domain – keeping the user experience fully consistent with your brand.

Your routing portals can now also be (super) smart schedulers with our brand new and mini-apps. , utilize branches to route to the right place, create a seamless experience by mapping data in and out of it - just like other interfaces.

We've added brand new integrations for , and . Plus exciting updates for OpenAI.

Want to leverage AI more in your features? We now integrate with Claude, the powerful AI chatbot developed by Anthropic.

We now support Google's AI model, Gemini, with integrated actions. Prompt Gemini inside your workflows to supercharge your ideas, write, learn, plan and more.

Unlock the power of text-to-image technology by using Stable Diffusion's advanced image modelling capabilities directly inside your workflows.

We've added and to the OpenAI integration, so you can make some audio and image magic too. You can also now send an image with a prompt using the GPT-4o model, send prompts directly to an assistant from the 'run' action, and retrieve a run separately for more flexibility with timeout.

Say hello to Fibery. This really powerful and upcoming no-code database tool is the latest addition to Ply's contextual integrations. Seamlessly add features directly into Fibery and add features to other apps to easily manage your Fibery databases.

Enhance project management with Ply's new Coda-integrated actions, by creating and updating dynamic documents in Coda directly from your daily apps.

Share and harness knowledge across your teams with our brand new Confluence integration. Plug in actions that let you create, search and update content.

Ply is now fully compatible with ClickUp 3.0.

We've added an action for uploading files and associating them to your objects.

Add buttons into issues, and the button will only appear across issues from the same type.

Now you can retrieve, add, and edit content within any page in Notion.

New action available for making custom API calls. Plus, extra support for custom fields in deal, lead, contact, and organization actions.

You can now search for users on Slack by their email.

You can now create side conversations in Slack from Zendesk tickets.

You know how Ply lets you build awesome features for your team? Now you can use the power of Ply to build features for your customers too.

Ply Portals live in their own URL, can be embedded in your website or sent in an email or text message. They don't require a Ply account or an extension. And the best part - they're built just like any Ply feature, so they can be super powerful.

Portals have been in a closed beta for a while, and are already used millions (!) of times every month.

Portals support URL parameters as inputs, and are embeddable as an iframe. Coming soon: custom domains and customer identification.

AI represents a huge shift. It can be challenging to distinguish between what's realistic and can actually impact KPIs and what is merely marketing fluff.

In this webinar, we'll share successes and failures learned from assisting support teams in integrating AI into their workflows. We'll also introduce a framework to guide your thinking about AI use-cases that can enhance your KPIs and how to identify projects that may turn out to yield a negative ROI.

, and get practical advice that you can start using right away.

Microsoft users, we're making way in supporting the tools you use every day. Two of your most requested apps are finally supported: Microsoft Excel and Microsoft Teams.

Search, update and add data to your spreadsheets from anywhere

You can now bring your communications into any of your apps

Three new templates are now available, useful for adding images to your interface's cards block.

For example, you can show company logos along with other relevant company data in your cards block.

You can now customize the footer of your interface 🙌

Add extra buttons that download files, copy text, open links, or re-run the feature.

Remove or relabel buttons, change their alignment, and give them different styles.

Enterprise customers can now decide how long their tasklog data is stored. Instead of the default 30-day retention, you can choose to store your tasklog for less time – useful for security compliance.

Get in touch with your CSM if interested.

Ply supports OpenAI's awesome new assistants API. Set up your assistants in OpenAI, and run them from any supported Ply app with contextual data.

Learn more about OpenAI assistants here.

The image display block now supports dynamic images (useful when you want to show a picture that is retrieved or generated during the workflow):

Useful if you want the current date to be preselected

Group items in table that have a matching column value and add a concat-based column taking data from all matched items

The OCR document parser, found under , automatically extracts values from PDFs and images. Use it to get structured data out of pictures of invoices, receipts, forms, and more.

(Psst, it's powered by the Google Cloud OCR API, which you can test out here).

Now, you can group and organize your add-ons using dropdowns.

To create a new dropdown, go to the tab in the webapp and click (or click here).

A new search bar in the webapp lets you quickly find the features you're looking for in the feature list.

We've also added search bars in add-on dropdown menus in your apps 🙌

Add custom features to Glassix tickets.

Add custom features to Opsgenie alerts and users.